Shipments and returns
We serve all of Europe although depending on the area shipping costs vary.
Delivery time: approximately 5 business days from the date of order.
Zone 1: Italy, Germany, England, Scotland and Wales (UK), France, Portugal (archipelagos), Belgium, Holland, Luxembourg and Austria.
Free shipping costs from € 99.
Up to € 99 are € 12 shipping costs.
Zone 2: Czech Republic, Denmark and Switzerland (Switzerland carries customs costs ranging from € 12 to € 24)
Free shipping costs from € 129.
Up to € 129 is € 15 shipping.
Zone 3: Rest of Europe
Free shipping costs from € 189.
Up to € 189 are € 18 shipping.
The rest of the world
Write us to email@example.com and we will gladly study the costs of your case.
What happens if I am not at home when the carrier arrives to deliver the package?
Our carrier will make at least 2 delivery attempts on 3 consecutive days and will leave a step note whenever possible in each of the attempts when no one is located at the address.
In case the package can not be delivered in these 2 attempts, it will leave the package for several days in the messenger office waiting for you to call to re-take the package to delivery. If no one claims the package in those days it will be returned to the origin.
The carrier usually calls if he does not find the exact address although it is not his obligation, that is why it is very important when registering that the registration with the telephone number is made to facilitate delivery to the dealer in the area.
Are postboxes accepted?
No, they are not admitted since it is necessary the delivery in hand.